Frequently Asked Questions

Browse our properties, select your desired dates and room type, fill in guest details, and proceed to payment. You'll receive a confirmation email once your booking is confirmed.

Yes, you can modify your booking up to 48 hours before check-in by contacting our support team or through your dashboard. Changes are subject to availability.

Free cancellation up to 48 hours before check-in. Cancellations within 24-48 hours receive a 50% refund. No refund for cancellations within 24 hours or no-shows.

Yes, full payment is required at the time of booking to secure your reservation. We accept major credit cards, debit cards, and UPI payments.

Amenities vary by property but typically include WiFi, common areas, lockers, and kitchen access. Each property page lists specific amenities available.

Standard check-in is at 2:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability.

Pet policies vary by property. Check the specific property page for pet-friendly status. Additional charges may apply.

Yes, all guests must present a valid government-issued photo ID at check-in. International guests should carry their passport.

We accept Visa, Mastercard, American Express, UPI, net banking, and popular digital wallets.

Refunds are processed within 5-7 business days. The amount will be credited back to the original payment method.

No. The price shown during booking includes all applicable taxes and fees. Some properties may charge separately for additional services like laundry or tours.

Click 'Sign Up' on the top right, fill in your name, email, and password. Verify your email to complete registration.

Click 'Forgot Password' on the sign-in page and enter your email. You'll receive a password reset link within minutes.

Yes, you can request account deletion by contacting us at hello@fikamirna.com. All your data will be permanently removed within 30 days.